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Terms and Condition

Businesses
By placing an order through our site, you warrant that: you are authorised to act on behalf of the registered business; and
You are based in Nigeria; and You are accessing our site from that country; and you are legally capable of entering into a binding contract.

Phones and Devices
A copy of your ID e.g. Passport or Driving License is required for all brand new and expensive used phones above N500,000.
Each mobile phone or device sold should match the make and model in the sale order and meet the following conditions:


New

•⁠ ⁠Box must be factory sealed and the device brand new, never used
•⁠ ⁠All accessories are present and unopened
•⁠ ⁠IMEI on the box matches that on the phone
•⁠ ⁠Original retail box is in a good condition, not a generic/white box
•⁠ ⁠Device should not be at any case a refurbished or a reconditioned one

New Other:
•⁠ ⁠Device must be unused
•⁠ ⁠Factory screen seal presents and not resealed
•⁠ ⁠It may be a manufacturer refurbished/replacement item
•⁠ ⁠There are absolutely no marks or scratches on the phone
•⁠ ⁠Original box and accessories can be missing

Good:
•⁠ ⁠Device is fully functional
•⁠ ⁠Acceptable light wear and tear
•⁠ ⁠Touch, Face ID, NFC fully working (If applicable)
•⁠ ⁠No damage (e.g. water damage, dead pixels, screen/body chips or cracks)

Fair:
•⁠ ⁠Device is fully functional
•⁠ ⁠Acceptable light wear and tear
•⁠ ⁠Touch, Face ID, NFC fully working (If applicable)
•⁠ ⁠No damage (e.g. water damage, dead pixels, screen/body chips or cracks)

In the case of a device being reported as network blocked AFTER your device has been recycled
and we have made payment to you, we will report it to the Police and start legal action.

Broken:
•⁠ ⁠Faulty screen or housing or rear glass (cracks, discolouration, dead spots/pixels, pressure marks)
•⁠ ⁠Device freezes, crashes regularly, isn’t charging or won’t connect to a pc
•⁠ ⁠Major software/hardware issues e.g.
•⁠ ⁠Device sensors are not working (e.g. proximity, accelerometer, GPS)
•⁠ ⁠Dust under screen and/or under camera
•⁠ ⁠Significant physical damage and/or water damage
•⁠ ⁠Device must not have missing components or be bent, crushed or snapped in half.
•⁠ ⁠Touch, Face ID malfunction or water damage will lead to a reduction of price
•⁠ ⁠If your device is severely damaged internally, unfortunatelly we won’t be able to pay the full price quoted. If your device doesn’t match the initially offered price we will email you with a new quote.

All phones and devices must be on a Nigeria network or not locked. Phones or devices locked to a foreign network will not be accepted.
By submitting an order through our site you warrant that the phone(s) comply with these terms.
Once you have posted a phone to Mydeviceswap, it will not be possible to return it or any accessories for any reason so please make sure really want to send it to us.
If a phone fails to meet our terms and conditions we’ll propose an adjusted price by email. If you choose to decline our new offer, we are happy to return the phone. We have the final decision on all phone values. Adjusted orders will be automatically processed for payment if you do not reply to our proposed offer email within 7 days.

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